Return Policy

RETURNS OF ONLINE PURCHASES

Any item, including sale items, may be returned within 30 days of the delivery date. The product must be unworn and in its original packaging. Once we have received your return, we will issue a refund within 2 business days using the same method of payment as the original transaction. Shipping charges, if applicable, are non-refundable.

PLEASE NOTE THAT WE DO NOT PROVIDE PREPAID RETURN LABELS. CUSTOMERS ARE RESPONSIBLE FOR SHIPPING COSTS IF RETURNING BY MAIL. RETURNS MAY ALSO BE MADE IN-PERSON AT OUR RETAIL LOCATION.

MAIL TO:

European Shoe Shop
436 Academy Rd
Winnipeg, MB R3N 0C4

 

QUESTIONS?

Contact us by phone at 204-487-4193 Monday to Friday from 10am to 6pm (central time) or by email info@europeanshoeshop.com.